Cutting across five fundamental demographic segments, Twitter and Facebook are now the primary sources for news among the US population. This was the central finding of a new report issued on July 14, 2015 by the Pew Research Center for Journalism and Media entitled News Use on Facebook and Twitter Is on the Rise by Michael Barthel, Elisa Shearer, Jeffrey Gottfried and Amy Mitchell. The full text and supporting graphics appear in an 18-page PDF file on the Pew website is entitled The Evolving Role of News on Twitter and Facebook. I highly recommended clicking through to read the full report.
A number of concise summaries of it quickly appeared online. I found the one written by Joseph Lichtman on NeimanLab.com (a site about Internet journalism at Harvard University), entitled New Pew Data: More Americans are Getting News on Facebook and Twitter, also on July 14th to be an informative briefing on it. I will, well, try to sum up this summary, add some annotations and pose some questions.
First, for some initial perspective, on January 21, 2015, a Subway Fold Post entitled The Transformation of News Distribution by Social Media Platforms in 2015, examined how the nature of news media was being dramatically impacted by social media. This new Pew Research Institute report focuses on the changing demographics of Facebook and Twitter users for news consumption.
This new study found that 63% of both Twitter and Facebook users are now getting their news from these leading social media platforms. As compared to a similar Pew survey in 2013, this is a 52% increase for Twitter and a 47% increase for Facebook. Of those following a live news event as it occurs, the split is more pronounced as 59% of Twitter users and 31% of Facebook users are engaged in viewing such coverage.
According to Amy Mitchell, one of the report’s authors and Pew’s Director of Journalism Research, each social media site “adapt to their role” and provide “unique features”. As well, they ways in which US users connect in different ways “have implications” for how they “learn about their world” and partake in their democracy.
In order enhance their growing commitment to live coverage, both sites have recently rolled out innovative new services. Twitter has a full-featured multimedia app called Project Lightening to facilitate following news in real-time. Facebook is likewise expanding its news operations with their recent announced of the launch of Instant Articles, a rapid news co-publishing app in cooperation with nine of the world’s leading news organizations.
Further parsing the survey’s demographic data for US adults generated the following findings:
- Sources of News: 10% get their news on Twitter while 41% get their news on Facebook, with an overlap of 8% using both. This is also due to the fact that Facebook has a much larger user base than Twitter. Furthermore, while the total US user bases of both platforms currently remains steady, the percentages of those users therein seeking news on both is itself increasing.
- Comparative Trends in Five Key Demographics: The very enlightening chart at the bottom of Page 2 of the report breaks down Twitter’s and Facebook’s percentages and percentage increases between 2013 and 2015 for gender, race, age, education level, and incomes.
- Relative Importance of Platforms: These results are further qualified in that those surveyed reported that Americans still see both of these platforms overall as “secondary news sources” and “not a very important way” to stay current.
- Age Groups: When age levels were added, this changes to nearly 50% of those between 18 and 35 years finding Twitter and Facebook to be “the most important” sources of news. Moving on to those over 35 years, the numbers declined to 34% of Facebook users and 31% of Twitter users responding that these platforms were among the “most important” news sources.
- Content Types Sought and Engaged: Facebook users were more likely to click on political content than Twitter users to the extent of 32% to 25%, respectively. The revealing charts in the middle of Page 3 demonstrate that Twitter users see and pursue a wider variety of 11 key news topics. As well, the percentage tallies of gender differences by topic and by platform are also presented.
My own questions are as follows:
- Might Twitter and Facebook benefit from additional cooperative ventures to further expand their comprehensiveness, target demographics, and enhanced data analytics for news categories by exploring additional projects with other organizations. For instance, and among many other possibilities, there are Dataminr who track and parse the entirety of the Twitterverse in real-time (as previously covered in these three Subway Fold posts); Quid who is tracking massive amount of online news (as previously covered in this Subway Fold post); and GDELT which is translating online news in real-time in 65 languages (as previously covered in this Subway Fold post).
- What additional demographic categories would be helpful in future studies by Pew and other researchers as this market and its supporting technologies, particularly in an increasingly social and mobile web world, continue to evolve so quickly? For example, how might different online access speeds affect the distribution and audience segmentation of news distributed on social platforms?
- Are these news consumption demographics limited only to Twitter and Facebook? For example, LinkedIn has gone to great lengths in the past few years to upgrade its content offerings. How might the results have differed if the Pew questionnaire had included LinkedIn and possibly others like Instagram?
- How can this Pew study be used to improve the effectiveness of marketing and business development for news organizations for their sponsors, content strategist for their clients, and internal and external SEO professionals for their organizations?